filters
state:
Show
city:
Show
product:
Show
We booked our dream vacation with bookit.com for a vacation to Playa Del Carmen, Mexico for Sept.10-15 2017. We have been saving for this vacation for a long time. We finally decided it was time to book. We booked and paid bookit the total amount by Visa on 7/31/2017....
Read more
Anonymous
Gordo

Gordon, my friend, I'm afraid you've expected too much from a third party player.I do not understand the need for such organizations as Bookit.com when I've handled all of my ...

1.0
I didn't like
  • Service
#1135525
Reply to reviews
I booked my vacation in July of 2017, I had a payment plan scheduled to deduct 4 payments. Bookit deducted payment 1,2,3 and when it came to payment number 4, my card was declined DUE TO THE CARD BEING EXPIRED, no one bothered to e mail or call me. The day before my...
Read more
1.3
#1121413
Reply to reviews
I book a room back in April of this year an went to the hotel butt was told they cancel my room cause I stay within 30miles of the company, so they told me they going to send a email to bookit to cancel my room so I can get a refund still haven't got a refund an can't...
Read more
3.0
#1102777
Reply to reviews

Bookit - Very poor

Bookit
#1125811
They have no idea what a host is.
Comment
Show

Bookit - Answer your phone!!!!

Bookit
#1098577
1.8
Details
I am having a bad experience which is unfortunate. I have been hunged up on three times already
Comment
Show
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Bookit Room Booking Review

Bookit
#947442
1.0
Details
Booked a hotel room in Vancouver Canada..when I got my confirmation it showed the total to be paid.. When I looked at my MC bill I had been charged more.. Apparently I'm paying in USD.. I calked and got no where with them.. I never thought booking in Canada to stay in Canada I would have to pay on USD.. Never again will I book with Bookit for that reason!!!
Comment
Show
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Bookit Room Booking Review

Bookit
#937357
Bad expierence.book it booked my hotel with no rooms available so I had to call book it and they wanted to charge me again
Comment
Show
My wife and I booked a all inclusive trip to cabo in april, We were supposed to leave September 3rd, Hurricane Lydia hit, We tried to cancel, They give us the run around for 3 days past the cancellation window, After being on the phone for 5 hours they denied our...
Read more
1.0
I didn't like
  • Lying customer service
#1102679
Reply to reviews
Booked a resort and flights through Bookit. Flights cancelled because of Hurricane Harvey out of Houston. Refunded only a portion of the refund for the resort. Did not follow their own cancellation policy which was in writing by email to me. I am owed for over $500.00....
Read more
1.2
#1097742
Reply to reviews
I tried to modify my reservation due to a Hurricane, to the following week. I literally was hold automated hold for more than 4 hours and 23 minutes before someone picked up. And then, they had to transfer me to "customer service", who answered and then the phone went...
Read more
1.0
#1096897
Reply to reviews
Do NOT USE THIS SITE!! They do not have any customer service worth a darn. If you book airfare with them and there is a chance to upgrade through the airline at check in you are barred from taking advantage of this. They just keep hanging up on you , tell you the...
Read more
1.4
#1087259
Reply to reviews
In phoenix. Bell rd. Made reservation weeks ago through book it . Com. 1st fl smoking. Refrigerator 2 beds. We got 1st fl no smoking. No refrig 1 bed. Manager cancelled our reservation to give us lower rate. But we list the points from book it. We put ice in sink to...
Read more
#1084152
Reply to reviews
We booked our trip with book it and then regretted it. First, they had put our seats, a family of 3 which has a 6 year old, in 3 different seats on the plane. We had to ask other people if they would mind changing seats with us. The person on the phone who helped us,...
Read more
1.0
#1082715
Reply to reviews
Did an all inclusive through them. Turns out airport they offered was 4 hours away from the resort they offered. There was not one note that this was the case. When I get to the airport I was surrounded by taxi drivers offering to take me for $400. Most companies let...
Read more
1.0
I didn't like
  • Not knowing airport was 4 hours away from venue ahead of time
#1069294
Reply to reviews