Bookit
Reviews and Complaints
Refund
Preferred solution: Full refund
User's recommendation: Not good
Fraud
Preferred solution: Full refund
User's recommendation: Look out for them reopening under another name.
Refund my credit card
- Payment plan
- No online support
Preferred solution: Full refund
My trip got cancelled
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOut of Business and Kept our Money
Bookit went out of business on March 2020. We booked a June 2020 family Antiga trip in October of 2019.
Bookit booked American Airlines and the Resort. We prepaid totaling $4,200. We had flight ticket numbers and seats and a resort itinerary. Bookit cancelled the flight and resort when the pandemic broke out.
We find out that they took the Airline refund and resort money and ran. Bookit even keeps your resort money until day of travel. Seems to me that if they are only a middleman and act as a travel agent then the Coronavirus should not have affected them as would a normal brick and mortar business. Their overhead includes operational costs and payroll only.
The Coronavirus should not have impacted them as much unless they were already operating as a ponzi sceme and used the pandemic as an opportunity to bail with peoples money.
Contact the Florida Attorney General to start an investigation. Bookit has their headquarters in Florida.
Preferred solution: Full refund
User's recommendation: Contact the Florida Attorney General to lodge a criminal complaint
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund coronavirus pandemic
Not resolved yet
- Payment plan
- Customer service
Preferred solution: Full refund
Refund
Preferred solution: Full refund
User's recommendation: Good luck
Refund coronavirus pandemic
User's recommendation: Never use them again
Thay cancelled my trip
- Non
- Crooks
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot able to contact Bookit.com or access reservation online
- No comment
- No customer support
- Contact numbers are bogus
- Lack of communication with customer
Preferred solution: Full refund
User's recommendation: Do not use this site
I want my money back
- Customer service will not answer stole our money
Preferred solution: Full refund
User's recommendation: Do not book with bookit because I'm never booking again
Get my redund
- Payment plan
- Decent prices
- No customer support
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCorrect refund and information on 3rd party air line information
Preferred solution: Full refund
User's recommendation: NEVER
Payment didn't get to the resort
User's recommendation: Book with resort directly
Booked and charged me for the wrong room and day
Preferred solution: Let the company propose a solution
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Was told by the Hotel that Bookit went out of business . I think they used the Covid for an out I’m out 3000.00.
I feel for you. We were all scammed.