Bookit Reviews

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New Reviewer

To change my reservation

I need my reservations to be for January 22nd 2021 and check out is January 23rd 2021 I had I had messed up and made reservations for the 23rd for check-in which was wrong I need to be checked in January 22nd
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ID
#2391906 Review #2391906 is a subjective opinion of poster.
Service
Bookit Room Booking
Cons
  • Cant get a live agent
Preferred solution
Change date of reservations
New Reviewer

Room disgusting

This room is beyond disgusting. I want a full refund. Im in tears.
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ID
#2388810 Review #2388810 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
Full refund
New Reviewer

Cancel reservation for today, 01/14 2558****73

i am unable to get a hold of anyone. Have attempted to call for over a week
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ID
#2380564 Review #2380564 is a subjective opinion of poster.
Preferred solution
Full refund

Need a refund or switch date

Had reservation for March, reschedule for Nov. Still cou ldn't go. Need refund covid
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ID
#2370899 Review #2370899 is a subjective opinion of poster.
Location
Chicago, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

Update by user Feb 04, 2021

I have not received any contact with book it. It’s been over 1 month and it’s a bit ridiculous that I have to wait this long to resolve this issue.

Original review posted by user Jan 05, 2021
I never signed up for this program. I dont travel and Im a disabilied person. I tried for 3 months to cancel and still nothing. I call all the numbers and all offices are closed. Cant even discuss this matter with a person. My thoughts are they are hiding from their fraudulent activity
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ID
#2366677 Review #2366677 is a subjective opinion of poster.
Service
Bookit Customer Care
Cons
  • Lying customer service
  • No customer service
  • Losing money
Loss
$120
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

I want my money refunded to me ASAP. This company fraudulently takes money from people without signing up. I am a singly disabled person, that has limited money. 40.00 is a lot of money to just take without permission. This has been happening for months. Ive tried for 3 months in a row to cancel and it hasnt stopped yet. I want my 3 months of money back.

User's recommendation: Stay away.

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ID
#2366658 Review #2366658 is a subjective opinion of poster.
Cons
  • Cheat you out of money poor customer service
  • Refused refund
  • Contact numbers are bogus
Loss
$120
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Money

I have been getting charged and I never signed up for this service. I called 3 months ago, I emailed last month to cancel my service. Again you deducted money from my acct. this company is fraudulent in taking my money without my consent. Please refund all of my money to my acct today. If not my lawyer will be contacting this company. I will press charges for fraudulent behavior. So for the last 3 months I expect a refund. Thank you Kathleen L Vanark.

User's recommendation: Don’t be a part of company, they take money when I never even signed up. Plus tried to cancel for 3 months and still taking my money. Terrible terrible business.

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ID
#2364782 Review #2364782 is a subjective opinion of poster.
Cons
  • Company is one big con
Loss
$120
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

I been calling trying to get in contact with Bookit .i contact my bank and they said that bookit need to give my money !!
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ID
#2358637 Review #2358637 is a subjective opinion of poster.
Location
Charlotte, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I was charged and i never sighned up for this service

Some how i was charged 40 i never signed up for the service. I want a full and complete refund
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ID
#2342821 Review #2342821 is a subjective opinion of poster.
Pros
  • No comment
Loss
$40
Preferred solution
Full refund
New Reviewer

No refund given and nobody contacts me ever

I have yet to receive a refund of the $1500 I spent. I bought it January of 2020, they cancelled on me for my vacay planned in June, THE END OF MARCH WITHOUT NOTIFICATION. I keep getting passed back to them from my bank and they have not even contacted me with the countless times Ive tried to call and email.

User's recommendation: Don’t use.

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ID
#2321552 Review #2321552 is a subjective opinion of poster.
Service
Bookit Vacation Package Booking
Cons
  • Service
  • Website functionality
  • Criminals
Loss
$1500
Preferred solution
Full refund
New Reviewer

Cancel reservation

Got a voicemail and then they hung up
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ID
#2318496 Review #2318496 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

NEVER GOT MY REFUND

nobody ever answers, I am so sick of being screwed over and talked in circles for months between my bank and this company. DO NOT BUY ANYTHING FROM THIS SITE

User's recommendation: Never buy anything on here.

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ID
#2307378 Review #2307378 is a subjective opinion of poster.
Service
Bookit Vacation Package
Cons
  • Stole my money
Loss
$1500
Preferred solution
Full refund

Cancel a booking

My complaint complete money returned 10 days Being a lot more careful
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ID
#2307104 Review #2307104 is a subjective opinion of poster.
Location
Sydney, New South Wales
New Reviewer

Need help with reservation

Not being able to call and talk to an agent is unacceptable. I will nolonger do business with bookit.com
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ID
#2292944 Review #2292944 is a subjective opinion of poster.
Preferred solution
You just lost my business
New Reviewer

I need to make change to my booking date.

no body answered to the phone due to corinviris so how do u make changes to my dates
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ID
#2292299 Review #2292299 is a subjective opinion of poster.
Location
Wappingers Falls, New York