Product: Bookit Flight Booking Clear all filters (19 of 19 reviews match)
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Bookit - Flight Booking Review
We had round trip flights to NYC over New Year's. The last email we recieved from them said we werr flying out of laguardia. The morning we were to leave we discovered that our return flight was leaving from Newark not Laguardia. They blamed me. I booked a round trip...
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1.0
Product
Bookit Flight Booking
#984390
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This is my third booking through Bookit.com. First two were flawless. No changes in flight, smooth sailing. This trip that I'm on currently, Bookit decided to change my flight which lost me 10 hours of vacation time on Kauai. I called and complained, but they said it...
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1.0
Product
Bookit Flight Booking
#964424
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I purchased 5 airfare/hotel deals from Bookit. Our vacation included 12 other family members that we referred to Bookit. When we arrived at SFO to depart on an American Airlines flight, the flight was overbooked and had additional AA customers trying to get the same...
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1.1
Product
Bookit Flight Booking
#917519
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Bookit Flight Booking Review

#905082
2.7
Details
Agent spelled name incorrect on ticket git to the gate and had to buy a new ticket..VERRY ANGRY AND NO .REFUNDS OR REPLACEMENTS. JUST UNHAPPY
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I booked a flight for 6 to Jamaica and choose to use bookit pay delay. Needless to say it's a scam. They tell you that that you can log in to the members lounge and make changes to your credit card. Well they kept rejecting the payment and each time charging me an...
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Product
Bookit Flight Booking
#901450
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They completely destroyed an upcoming surprise trip I had for my boys and a sick friend.They ruined the seating and had us all apart which left the minors scared to fly. Not to mention, the person with the heart condition. After calling to complain they were like, "oh...
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1.3
Product
Bookit Flight Booking
I didn't like
  • Lying customer service
#893784
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I spoke to a representative asked her why when I changed my flight it did not change because when I noticed in the confirmation that I was placed in a overnight flight on my return and it was not the flight I selected I wanted to change it.They told me there was...
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2.5
Product
Bookit Flight Booking
#891062
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My family had a personal/ unfortunate issue come up and when I cancelled (within the proper/ allowed timeframe) Bookit.com only gave me a flight credit WHICH I WAS THEN TOLD THAT I HAD TO PAY $150-$350 TO REDEEM MY FLIGHT CREDITS- WHAT THE *** IS UP WITH THAT!!!)...
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2.2
Product
Bookit Flight Booking
I didn't like
  • Customer service
  • Losing money
#890653
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Bookit would not refund my flight..they blamed it on American Airlines. When I called American airlines to see if i could use my flight credit with them they said i couldn't because of the way bookit had it set up and found it interesting that bookit couldn't refund...
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Product
Bookit Flight Booking
#874867
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Thankfully I flew Jet Blue and they were willing to assist me a lot more than the rep on the phone from Bookit who was a. Telling me that I will have to pay for the difference in flight and b. Telling me that I won't make the flight because clearing the issue up will...
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Anonymous
Anonymous

Yes unfortunately this is your fault In the terms on the site or any travel site it does lay out out that it is the guest's responsibility to regularly check their flight stat...

2.2
Product
Bookit Flight Booking
#841948
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I was called hours before I was to get on my flight, informed that my reservation would need to be switched as the Riu was not honoring reservations (spoke with Riu and they indicated this was not the case). Apparently bookit.com knew about this "issue" for days but...
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Anonymous
Anonymous

We has literally the exact same thing happen to us! We are headed to Riu Negril for my brothers wedding and they called us 3 days before we were scheduled to leave saying the ...

1.9
Bookit Hanover Parish, Jamaica
Product
Bookit Flight Booking
I didn't like
  • Communication
  • Service
  • Website functionality
#761632
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