Bookit Grand Canyon Railway Hotel Room Booking Reviews and Complaints
Bookit - Railroad Hotel Robbery with Book-It
Customers beware of a "special price" involving this hotel in Williams, Arizona. For nearly $200/night We got to drive around the complex for 25 minutes with 3/4 parking lots inaccessible and under construction! Your room is small, and and you wind around in a maze to the lobby. I was greeted by a skunk when I finally found the entry building for my room! The pool and jacuzzi area were littered with trash and dirty towels! I was ready to leave when unable to access the room after 25 minutes of driving in the dark....with Book-it's special....there are NO REFUNDS! Customers are stuck with poor quality for a high price!! This is my first and last time using Book-it! *** job to market customers to waste their vacation paying big bucks while the facility is undergoing construction! Don't Do It! Enticing add that trapped this customer! Don't be their next *** job! Kaye
Bullhead City, Arizona
Bookit Grand Canyon Railway Hotel Room Booking
Reason of review
Problems with payment
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