Product: Bookit Room Booking Clear all filters (14 of 14 reviews match)
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I tried to modify my reservation due to a Hurricane, to the following week.I literally was hold automated hold for more than 4 hours and 23 minutes before someone picked up. And then, they had to transfer me to "customer service", who answered and then the phone went...
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1.0
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Bookit Room Booking
#1096897
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In phoenix. Bell rd. Made reservation weeks ago through book it . Com. 1st fl smoking. Refrigerator 2 beds. We got 1st fl no smoking. No refrig 1 bed. Manager cancelled our reservation to give us lower rate. But we list the points from book it. We put ice in sink to...
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Bookit Room Booking
#1084152
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Did an all inclusive through them.Turns out airport they offered was 4 hours away from the resort they offered. There was not one note that this was the case. When I get to the airport I was surrounded by taxi drivers offering to take me for $400. Most companies let...
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1.0
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Bookit Room Booking
I didn't like
  • Not knowing airport was 4 hours away from venue ahead of time
#1069294
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Bookit Room Booking Review

#947442
1.0
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Booked a hotel room in Vancouver Canada..when I got my confirmation it showed the total to be paid.. When I looked at my MC bill I had been charged more.. Apparently I'm paying in USD.. I calked and got no where with them.. I never thought booking in Canada to stay in Canada I would have to pay on USD.. Never again will I book with Bookit for that reason!!!
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Customer service
Exchange, Refund and Cancellation Policy
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Bookit Room Booking Review

#937357
Bad expierence.book it booked my hotel with no rooms available so I had to call book it and they wanted to charge me again
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I booked my hotel reservations with Bookit.com. I called the hotel (resort) in advance with some questions, and found out my booking was for a total of 6, and I had a party of 7. The Summit informed me that the booking would not accommodate my party of 7, but to call...
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1.1
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Bookit Room Booking
#1059716
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This company is a scam I would give 0 Stars!!!!Please dont book anything with this company!It's the poorest customer service and problem solving experience in my life! I booked one night all inclusive hotel for around $300 next morning I found out that hurricane is...
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1.0
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Bookit Room Booking
#983762
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to make a long story short,my car/hotel/flight reservation turned to a nightmare when I arrived to my destination and found out that there is no car reserved and no resort reserved,after HOURS on the phone with the most incompetent customer service that actually don't...
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1.2
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Bookit Room Booking
I didn't like
  • Lying customer service
#885249
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We got on the phone and contacted bookit to plan our vacation/wedding. I spoke to an agent whom was very nice and even allows me to contact a few other airlines etc to price check and call her back directly. Things were going well...We booked for June 23-26 at the...
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1.0
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Bookit Room Booking
I didn't like
  • Lying customer service
#873108
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Flew all the ways to Jamaica want to check into my hotel and they did not have the reservation. They called book it.com and book it.com set that I canceled the reservation which I never did and then an hour later they told me that the hotel canceled it. Then they said...
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Anonymous
Anonymous

I had the same issue.

1.0
Bookit Tuckahoe, Virginia
Product
Bookit Room Booking
I didn't like
  • Not paying for the hotel when i had pai
#862592
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I booked what would have been a fantastic deal for a week at an all-inclusive resort on Isla Mujeres, Mexico. Booked November 2015. Paid in full February 2016. Trip was for May. Received notification that "the hotel will not honor the reservation" and that we would...
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4.0
Product
Bookit Room Booking
I liked
  • Theoretical price
I didn't like
  • Customer service
#823154
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I booked a room in Portland Oregon for 2 nights, I found the location where i wanted to say and clicked on book it. but the location i thought i click on wasn't the hotel they gave me. The hotel was American best Value Inn , much to my surprise they have 2 locations on...
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Bookit Room Booking
#487983
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