Product: Bookit Room Booking Clear all filters (15 of 15 reviews match)
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My name is Celia, and to say I'm extremely upset would be an understatement.I booked with you guys for $5.00 down to secure my hotel. Your representative charged my card $1420.00 which caused my mortgage payment to be returned on top of me having to pay a return check...
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1.0
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Bookit Room Booking
#1192684
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I tried to modify my reservation due to a Hurricane, to the following week.I literally was hold automated hold for more than 4 hours and 23 minutes before someone picked up. And then, they had to transfer me to "customer service", who answered and then the phone went...
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1.0
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Bookit Room Booking
#1096897
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In phoenix. Bell rd. Made reservation weeks ago through book it . Com. 1st fl smoking. Refrigerator 2 beds. We got 1st fl no smoking. No refrig 1 bed. Manager cancelled our reservation to give us lower rate. But we list the points from book it. We put ice in sink to...
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Bookit Room Booking
#1084152
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Did an all inclusive through them.Turns out airport they offered was 4 hours away from the resort they offered. There was not one note that this was the case. When I get to the airport I was surrounded by taxi drivers offering to take me for $400. Most companies let...
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1.0
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Bookit Room Booking
I didn't like
  • Not knowing airport was 4 hours away from venue ahead of time
#1069294
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I booked my hotel reservations with Bookit.com. I called the hotel (resort) in advance with some questions, and found out my booking was for a total of 6, and I had a party of 7. The Summit informed me that the booking would not accommodate my party of 7, but to call...
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1.1
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Bookit Room Booking
#1059716
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This company is a scam I would give 0 Stars!!!!Please dont book anything with this company!It's the poorest customer service and problem solving experience in my life! I booked one night all inclusive hotel for around $300 next morning I found out that hurricane is...
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1.0
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Bookit Room Booking
#983762
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Bookit Room Booking Review

Booked a hotel room in Vancouver Canada..when I got my confirmation it showed the total to be paid.. When I looked at my MC bill I had been charged more.. Apparently I'm paying in USD.. I calked and got no where with them.. I never thought booking in Canada to stay in Canada I would have to pay on USD.. Never again will I book with Bookit for that reason!!!
1.0
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Customer service
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Value for money
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Bookit Room Booking
#947442
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Bookit Room Booking Review

Bad expierence.book it booked my hotel with no rooms available so I had to call book it and they wanted to charge me again
Product
Bookit Room Booking
#937357
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to make a long story short,my car/hotel/flight reservation turned to a nightmare when I arrived to my destination and found out that there is no car reserved and no resort reserved,after HOURS on the phone with the most incompetent customer service that actually don't...
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1.2
Product
Bookit Room Booking
I didn't like
  • Lying customer service
#885249
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We got on the phone and contacted bookit to plan our vacation/wedding. I spoke to an agent whom was very nice and even allows me to contact a few other airlines etc to price check and call her back directly. Things were going well...We booked for June 23-26 at the...
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1.0
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Bookit Room Booking
I didn't like
  • Lying customer service
#873108
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