This company is a scam I would give 0 Stars!!!!Please dont book anything with this company! It's the poorest customer service and problem solving experience in my life!

I booked one night all inclusive hotel for around $300 next morning I found out that hurricane is coming to that area. I had to cancel flight and other hotels, thanks god I booked not with this company, they all refunded me money, except this company(book it.com) even though it said in hotels policies 3 days in advAnce cacelation without penalties. They advice me that hotel charged, but after I contacted hotel they told me they don't charge anything the book it got the money for no services at all.

The representative told me she will call me back, after hotel will give her an answer no one contacted me ever! Just don't book with them you will save some piece time and nerves.

Product or Service Mentioned: Bookit Room Booking.

Reason of review: Poor customer service.

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