Product: Bookit Vacation Package Booking Clear all filters (55 of 55 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Bookit deducted payment 1,2,3 and when it came to payment number 4, my card was declined DUE TO THE CARD BEING EXPIRED, no one bothered to e mail or call me. The day before my vacation, I log in to print my airline information and I see that my trip was cancelled. I...
Read more
1.3
Product
Bookit Vacation Package Booking
#1121413
Reply to reviews
My wife and I booked a all inclusive trip to cabo in april, We were supposed to leave September 3rd, Hurricane Lydia hit, We tried to cancel, They give us the run around for 3 days past the cancellation window, After being on the phone for 5 hours they denied our...
Read more
1.0
Product
Bookit Vacation Package Booking
I didn't like
  • Lying customer service
#1102679
Reply to reviews
Booked a resort and flights through Bookit. Flights cancelled because of Hurricane Harvey out of Houston. Refunded only a portion of the refund for the resort. Did not follow their own cancellation policy which was in writing by email to me. I am owed for over $500.00....
Read more
1.2
Product
Bookit Vacation Package Booking
#1097742
Reply to reviews

Bookit Vacation Package Booking Review

#813202
2.0
Details
Very disappointed with bookit customer service.. I will never use this service again.
Comment
Show
Discounts and Special Offers
Number of Destinations

Bookit Vacation Package Booking Review

#805903
1.0
Details
We Booked a trip on Bookit.com and the price went up 3 times .The agent did nit know whst she was doing..We tried to cancel.But they already charged our card. Would take 7-10 days..
Comment
Show
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations
Staff
Website
We stood outside with our luggages at hand and a tired 6 year old, calling bookit to find out which company our car rental will be from. No info provided in the email at all. And because we booked with a "third"party, our hotel did not include anything, no breakfast...
Read more
1.0
Product
Bookit Vacation Package Booking
#1082715
Reply to reviews
They booked my Fiancé and I in an all inclusive hotel in Cancun. We realized there were issues with our flights (that we also booked through bookit) when I called the airlines to check in. We ended up having to go down the next day. We never got any sort of emails or...
Read more
1.0
Product
Bookit Vacation Package Booking
#1056803
Reply to reviews
I talked for over an hour to an agent at bookit.com, defining very clearly that we were interested ONLY in "all-inclusive" resorts for a vacation we'd saved up for over a year for. Very clearly we explained we wouldn't even consider packages that weren't all-inclusive....
Read more
1.0
Product
Bookit Vacation Package Booking
I didn't like
  • Rude customer service
#1053913
Reply to reviews
The dates were no good anymore. This happened 3 times!!! Ultimately, bookit.com ends up keeping your $149.00 and I have heard of multiple people complain of this (you're on their schedule). They don't consider people have to work and can't take any day off they want...
Read more
Anonymous
Adolfo Moreno

I'm going through the same thing. I think that's exactly I'm heading too. They allowed me to make a reservation in Krystal-Cancun, when they know the resort is sold out.Than...

jm0537
Anonymous

Same thing happened to me!!! Sorry but we reserve the dates we told you that were available.

Product
Bookit Vacation Package Booking
#1038267
Reply to reviews
My fiancé and I booked a vacation through bookit.com. A 5 night stay to Cancun Mexico which is all inclusive. I booked this through an agent over the phone. After that I got an itinerary immediately and our credit card was charged. 3 days later I get an email that they...
Read more
Product
Bookit Vacation Package Booking
#1026812
Reply to reviews
I was told today that our hotel is "overbooked" for our trip to Mexico that begins in two days! We booked this trip over 6 months ago and Bookit is trying to have us to agree to transfer to another lower rated hotel that costs $200.00 less per night than the hotel...
Read more
1.0
Product
Bookit Vacation Package Booking
I didn't like
  • Cancellation exchange policy
  • Fraudulant charges
  • Last-minute change to different resort
#1008396
Reply to reviews
Bookit notified me of this via email only and then cancelled my reservation the same day without any other notice. I was told that it was their policy to keep the money that I had already paid ($1200) but as a "courtesy" they could transfer the funds to another...
Read more
2.1
Product
Bookit Vacation Package Booking
#984881
Reply to reviews