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I reserved my all-inclusive vacation at Krystal Resort thru book for $149 July 2016. Me & another couple confirmed what dates we can go in March.

The operator told us we were good for the dates in July. Then we both got emails saying "contact us for urgent matter regarding your reservation". The dates were no good anymore. This happened 3 times!!!

Ultimately, ends up keeping your $149.00 and I have heard of multiple people complain of this (you're on their schedule). They don't consider people have to work and can't take any day off they want to.

Review about: Bookit Vacation Package Booking.

Reason of review: Order processing issue.

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Stockton, California, United States #1320712

I'm going through the same thing. I think that's exactly I'm heading too. They allowed me to make a reservation in Krystal-Cancun, when they know the resort is sold out.

Thanks for opening my eyes.


Same thing happened to me!!! Sorry but we reserve the dates we told you that were available.

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