Bookit Phone Numbers and Emails

Toll-Free Number:

  • (888) 782-9722

Customer Service:

  • (888) 782-9722
  • (866) 269-7360
  • (800) 204-7250
  • (800) 494-8016

General Info:

  • (888) 618-1252

Bookit Emails:

Customer Service
General Info
Media
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Bookit Contact Information

Bookit Website:

Bookit Online Chat:

Corporate Office Address:

BookIt.com, Inc.
14251 Panama City Beach Pkwy.
Panama City Beach, Florida 32413
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00AM-3:00PM

Saturday - Sunday: 9:00AM-1:00PM

Fax:

(850) 249-9891
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Bookit Rating Based on 241 Reviews

Rating details

1.4
more details
Website
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of Bookit Customer Service Calls

1.2K TOTAL
CALLS
07:30 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bookit Customer Service?

Activation/ Cancellation Question:

  • “Cancel a reservation”
  • “Cancelation issue”
  • “To see if I can canceled reservation?”

Refund Question:

  • “Refunding.”
  • “Refund my credit card”
  • “Refund”

Request for Information Question:

  • “Lost confirmation number and need to cancel reservation”
  • “Checking bakance of my upcoming trip”
  • “I need to ask a question”

Payments and Charges Question:

  • “Was charged for taxi service that was canceled”
  • “Got charged for a room we didn't stay at”
  • “My payments”

Product/ Service Question:

  • “To book a hotel reservation”
  • “Booking issue”
  • “Cant checknin to roomTo book a room to ask questions about the room”

Cards Question:

  • “About money placed back on my card”
  • “False advertising said it was from netfilx and when i out my card in ya'll pop up”

Return/ Replace Question:

  • “Change reservation”
  • “To change my reservation”
  • “Need to update my Lux SUV return car service to the airport 1/22/2020”

Shipping and Delivery Question:

  • “Didn't receive my return payment”
  • “Did not get my refund yet in my checking account”
  • “You offered a 25% off my reservation with the registration which I didn't get”

Staff Question:

  • “I was not happy with my service or my room”
  • “Customer service”
  • “TERRIBLE SERVICE AT CURRENT HOTEL”

Account Question:

  • “Password”
  • “I booked my trip back in december for the divi aruba they bever paid ny balance at the divi in march. I got charged 2,520 dollars”
  • “Account information”

Employment Question:

  • “Unemployment”

Other Question:

  • “Need you're help with list reservations please”
  • “Talk to a person on the phone”
  • “Extended stay”

About

Top Bookit Services

Vacation Package Booking, Room Booking, Customer Care

Top Bookit Products

Website

Bookit Pros and Cons

Pros: No comment, Payment options, Prices, Non, Payment plan

Cons: Customer service, Fraudulant, Service, No customer service and stole our money, Losing money

Summary

BookIt.com is an online travel company. It provides travelers with online booking services, plus relevant information, travel guides and tips. Headquartered in Panama City Beach, Fl., the company provides a broad spectrum of services such as vacation packages, cruises air tickets, entertainment, hotel reservations, car rental, attractions as well as services from a number of destinations within the country and abroad. Like any other online travel agent, the company features a search mix and match form on destinations, dates, number of people, hotel preferences, and the like. BookIt offers its clients the convenience of search via its patented FROM technology, eliminating slowness, irrelevant results, and the need to specify destination.

Bookit reviews and complaints

Bookit is ranked 157 out of 887 in Travel Agencies category

Area Served

USA, Worldwide

Payment Methods

VISAMasterCard

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