I was told today that our hotel is "overbooked" for our trip to Mexico that begins in two days! We booked this trip over 6 months ago and Bookit is trying to have us to agree to transfer to another lower rated hotel that costs $200.00 less per night than the hotel where we are originally booked .

Bookit is telling us that our reserved hotel is now overbooked but won't say that our room has been cancelled" When I call the hotel directly the hotel confirms that my reservation is still in fact still available. I spoke to Reps at Bookit by the names of Nicole, Lennox, Shawnees, and Jamainian and none of them could explain this discrepancy. I am reading reviews on this page currently and I am mortified that this company continues to run this scam over and over again. They book you at a hotel of your choice just to downgrade you right before your trip with the hope that you won't resist!!

I am resisting and as long as my original hotel continues to confirm my reservation I will be showing up there on Friday. I will not agree to accept a downgraded hotel.

If Bookit does not pay my original hotel I will dispute this as fraud with my credit card and file a class action lawsuit against this company. This has got to stop the abuse of consumers by Bookit has got to stop!!

Product or Service Mentioned: Bookit Vacation Package Booking.

Reason of review: Problem with delivery.

Monetary Loss: $2500.

Preferred solution: Deliver product or service ordered.

Bookit Cons: Losing money on flights, Cancellation exchange policy, Fraudulant charges, Last-minute change to different resort.

Location: 14251 Panama City Beach Pkwy, Panama City Beach, FL 32413, USA

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Bookit Reviews

  1. 147 reviews
  2. 31 reviews
  3. 14 reviews
  4. 2 reviews
  5. 1 review
Bookit reviews