My name is Celia, and to say I'm extremely upset would be an understatement. I booked with you guys for $5.00 down to secure my hotel. Your representative charged my card $1420.00 which caused my mortgage payment to be returned on top of me having to pay a return...Read more
THis flight has been a nightmare. My flight was booked for Austin-Dallas- Lima.First I could not check in online for the Dallas -Lima flight. I arrived at the airport and at the counter, I was told that they could not print the boarding pass for the Dallas-Lima flight...Read more
- Theoretical price
I didn't like
- Did not back up their sale
- Lying customer service
- Lack of communication with customer
we have been booking with them for years....... never had issues..always pre-pay for flights and hotels 6-7 months in advance.. this year they cancelled my vacation package without my authorization. bookit.com refunded half of the money.. now i cant keep my...Read more
Arrived to Jamaica on Christmas night and the ground transfer was not waiting. Customer service closed so find a cab. Cabs are not that cheap for tourist on Christmas night. Got to hotel, checked in and asked about dinner reservations. Everything was booked for every...Read more
Lynn Haven, Florida
We booked our dream vacation with bookit.com for a vacation to Playa Del Carmen, Mexico for Sept.10-15 2017. We have been saving for this vacation for a long time. We finally decided it was time to book. We booked and paid bookit the total amount by Visa on 7/31/2017....Read more
I didn't like
Bookit - Very poor
They have no idea what a host is.
I booked my vacation in July of 2017, I had a payment plan scheduled to deduct 4 payments. Bookit deducted payment 1,2,3 and when it came to payment number 4, my card was declined DUE TO THE CARD BEING EXPIRED, no one bothered to e mail or call me. The day before my...Read more
I book a room back in April of this year an went to the hotel butt was told they cancel my room cause I stay within 30miles of the company, so they told me they going to send a email to bookit to cancel my room so I can get a refund still haven't got a refund an can't...Read more
My wife and I booked a all inclusive trip to cabo in april, We were supposed to leave September 3rd, Hurricane Lydia hit, We tried to cancel, They give us the run around for 3 days past the cancellation window, After being on the phone for 5 hours they denied our...Read more
Bookit - Answer your phone!!!!
I am having a bad experience which is unfortunate. I have been hunged up on three times already
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