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New Reviewer

Refund hasn't appeared

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I cancelled my trip online after Aruba stopped inbound flights on the 16 the of March, Then when I did that a screen popped up with the apparent refund amount. Instead of a refund, they double charged me. Got through to them on the 17th of March, the next day, and they said they would refund they double charge to my credit card and my original booking net some fees and it would be posted in a few days. That did not happen, they closed down their web site the following week and phone number . Now I have to go through credit card company to get a refund. Complete mess

User's recommendation: Not sure they will be in business,

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3 comments
#1886886

Join facebook group scammed by bookit

#1865329

We are still waiting for our refund too!

#1847705

Join the facebook group "Scammed by Bookit"

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Featured
ID
#1849875 Review #1849875 is a subjective opinion of poster.
Service
Bookit Flight Booking
Pros
  • No comment
Loss
$7500
Preferred solution
Let the company propose a solution
New Reviewer

Cancel a reservation

Cancel a reservationCancel the reservations I will not be able to attend this program please cancel the reservation cancel a reservation I need to cancel this reservation because I will not be in that town at this present time which is September 26 could you please cancel the reservation canceled the reservation why does it have to be 100 syllables I dont understand I want to just cancel a reservation why there is not a phone number so that I can call to cancel a reservation I need to cancel a reservation cancel a reser
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ID
#2877062 Review #2877062 is a subjective opinion of poster.
Location
Port Saint Joe, Florida
Pros
  • Cancel a reservation
Cons
  • Cancel a reservation
New Reviewer

I just need a Refund

The hotel didnt even let us check in because we were 18 so we didnt get our moneys worth at all. Then the company didnt even answer my phone call.
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ID
#2864687 Review #2864687 is a subjective opinion of poster.
Loss
$160
Preferred solution
Any sort of refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lost confirmation number and need to cancel reservation

Need to cancel lost confirmation number cant get ahold of customer service. Cant cancel from hotel need to call Bookit to cancel my first and last time going through you I cant get ahold of any one except the online site which is terrible if you don have your numbers
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ID
#2823631 Review #2823631 is a subjective opinion of poster.
Pros
  • No comment
Preferred solution
Nothing just cancel reservations before I get charged .
New Reviewer

I need to cancel a trip

I need to cancel a trip it very important that I speak to someone u would greatly appreciate if someone call me
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ID
#2786237 Review #2786237 is a subjective opinion of poster.
Pros
  • Easy to book but no credible number to fix any problems
Preferred solution
Cancel
New Reviewer

Refund for hotel i called two days before hand and they said everything was fine

I made a cancellation with bookit.com for the hotel ibis in casula due to the covid situation and was told they would take care of it and i will get a full refund and i not yet have received the funds in my card yet I call divers they told me that they had nothing to do with it because it wasn't them that took the money it was book it.com so i tryed getting in contact via my app an a NUMBER iv just called but didnt go through instead I got a machine saying that the office was closed can someone please help me
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ID
#2742747 Review #2742747 is a subjective opinion of poster.
Loss
$175
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horrible stay an over charged non working items

Only one light worked other had a short in it kept flickering, no exhaust fan, sink broken not mounted, smelled like old cigarettes, coffee pot didn't work, fridge smelled like mold, was not plugged in. My wife was not feeling good an in a lot of pain an took pain reliever so she was resting comfortably is the only reason we stayed. I tried talking to manager at check out the property manager was so rude an dis respectful, he was foul speaking an threatened me get the *** of property. Was charged hidden fees not on your website, I'm so angry, need to speak with supervisor asap pr ***
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ID
#2737692 Review #2737692 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Refund

I have a refund due because of a hotel night in army. Louis we didnt stay. Confirmation 360913**** Pin:5761 Did not stay Saturday. Told I would have a refund in 3 days. Please give me my refund. Rachel and Jason Myers
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ID
#2733796 Review #2733796 is a subjective opinion of poster.
Pros
  • Booked my trip
Cons
  • Last-minute change to different resort
Loss
$271
Preferred solution
Full refund
New Reviewer

I want sell my product in book it

Call me iam from india. Kerala. 790223****.please contact me. Or give more details. Where is ur head office..........cal me
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ID
#2722514 Review #2722514 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

About money placed back on my card

Wrong price listed, and we were only notified the day of check in. Without any consideration of their mistake. Offered us a free cancellation but took the money off the card hasn't been put back on, so we can find another room at the price they quoted us at when we made the reservation
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ID
#2709549 Review #2709549 is a subjective opinion of poster.
Loss
$218
Preferred solution
Full refund
New Reviewer

Concerning my credit amount

I had a credit and would like to inquire about it. I had planned a trip back in 2019. And was unable to go so there for I had a 750 dollars credit to take a trip the following year. The pandemic had come, and I was unable to use it. I have been trying to call cant get through to speak to someone. I would like my money back.
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ID
#2703630 Review #2703630 is a subjective opinion of poster.
Loss
$750
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancel reservation

Death in the family can't make it to the hotel in Jackson Tennessee conformation 259738**** I booked for July 23 to July 26 I would like to work with the company again

User's recommendation: I would work with them again.

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ID
#2701487 Review #2701487 is a subjective opinion of poster.
Location
Brooklyn, New York
Loss
$572
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancel reservation

I can't make it because I have Death in the family I was staying in the embassy in Jackson Tennessee my conformation number is 259738**** from July 23 to 26 I would like to stay in the hotel in the near future thank you
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ID
#2701447 Review #2701447 is a subjective opinion of poster.
Location
Brooklyn, New York

Refund

Yes. Book it owe me $683.00 dollars for a Jamaica trip back in June 2020, I have not heard anything from them. The money was taken out of my checking account each month. I do hope I can get my money back.
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ID
#2679926 Review #2679926 is a subjective opinion of poster.
Location
Memphis, Tennessee

You offered a 25% off my reservation with the registration which I didn't get

I paid $164 00 for a night which was $119 directly through the hotel. I don't get in this trap anymore. Don't offer a discount if you are not going to grant it. Scam!

User's recommendation: It is much cheaper to make the reservation directly through them hotel.

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ID
#2676794 Review #2676794 is a subjective opinion of poster.
Location
Indianapolis, Indiana
New Reviewer

Change in reservation

I just need to switch card because I locked the one I used. I misplaced it and can't find it. I would like to provide my other credit card. Thank you. I do not want to lose my reservation.
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ID
#2663802 Review #2663802 is a subjective opinion of poster.
Preferred solution
To not lose reservation and provide another debit/credit card.

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