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My name is Celia, and to say I'm extremely upset would be an understatement. I booked with you guys for $5.00 down to secure my hotel. Your representative charged my card $1420.00 which caused my mortgage payment to be returned on top of me having to pay a return...
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1.0
#1192684
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THis flight has been a nightmare. My flight was booked for Austin-Dallas- Lima.First I could not check in online for the Dallas -Lima flight. I arrived at the airport and at the counter, I was told that they could not print the boarding pass for the Dallas-Lima flight...
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2.5
I liked
  • Theoretical price
I didn't like
  • Did not back up their sale
  • Lying customer service
  • Lack of communication with customer
#1174884
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Arrived to Jamaica on Christmas night and the ground transfer was not waiting. Customer service closed so find a cab. Cabs are not that cheap for tourist on Christmas night. Got to hotel, checked in and asked about dinner reservations. Everything was booked for every...
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1.0
Lynn Haven, Florida
#1155759
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we have been booking with them for years....... never had issues..always pre-pay for flights and hotels 6-7 months in advance.. this year they cancelled my vacation package without my authorization. bookit.com refunded half of the money.. now i cant keep my...
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1.0
#1158139
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We booked our dream vacation with bookit.com for a vacation to Playa Del Carmen, Mexico for Sept.10-15 2017. We have been saving for this vacation for a long time. We finally decided it was time to book. We booked and paid bookit the total amount by Visa on 7/31/2017....
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Anonymous
Gordo

Gordon, my friend, I'm afraid you've expected too much from a third party player.I do not understand the need for such organizations as Bookit.com when I've handled all of my ...

1.0
I didn't like
  • Service
#1135525
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I booked my vacation in July of 2017, I had a payment plan scheduled to deduct 4 payments. Bookit deducted payment 1,2,3 and when it came to payment number 4, my card was declined DUE TO THE CARD BEING EXPIRED, no one bothered to e mail or call me. The day before my...
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1.3
#1121413
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I book a room back in April of this year an went to the hotel butt was told they cancel my room cause I stay within 30miles of the company, so they told me they going to send a email to bookit to cancel my room so I can get a refund still haven't got a refund an can't...
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3.0
#1102777
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Bookit - Very poor

They have no idea what a host is.
#1125811
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Booked a resort and flights through Bookit. Flights cancelled because of Hurricane Harvey out of Houston. Refunded only a portion of the refund for the resort. Did not follow their own cancellation policy which was in writing by email to me. I am owed for over $500.00....
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1.2
#1097742
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I tried to modify my reservation due to a Hurricane, to the following week. I literally was hold automated hold for more than 4 hours and 23 minutes before someone picked up. And then, they had to transfer me to "customer service", who answered and then the phone went...
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1.0
#1096897
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