Bookit Reviews

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Change in reservation

I just need to switch card because I locked the one I used. I misplaced it and can't find it. I would like to provide my other credit card. Thank you. I do not want to lose my reservation.
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ID
#2663802 Review #2663802 is a subjective opinion of poster.
Preferred solution
To not lose reservation and provide another debit/credit card.

Got charged for a room we didn't stay at

This was an huge Mistake on my part the website was booking.com my apologies I sent reached out to them and trying to resolved the issue thank you for the quick response and due diligence To see if I'm and satisfied customer that means a lot.
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ID
#2492092 Review #2492092 is a subjective opinion of poster.
Location
Stone Mountain, Georgia

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I was charge for a room I'm not staying in

We was charged for two nights when we only stayed one night.. bathtub and shower Wasnt clean to the point we had to go out and buy cleaning supplies to clean ourselves. This was done so we could use the tub stress free

User's recommendation: Make this your last result..

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ID
#2171173 Review #2171173 is a subjective opinion of poster.
Service
Bookit Room Booking
Pros
  • Prices
  • Decent prices
Cons
  • Lack of communication with customer
  • Customer service will not answer stole our money
Loss
$117
Preferred solution
Apology

Bookit - Travel Package Review from Montgomery, Alabama

We had a bad experience with Bookit , i search for days for flights and hotel packages and finally found it and was ready yo book. I got all the way to last page and it kept revising me so i called to book. The person was not nice ,and note this was my 3rd call, she asked for search number but claim cant find or no long Available. So while on the phone i did another trip and still same problem so we ask for a manager. I never in my life was being talked out of speaking with a manager and do you think i got a manager. ..NO!! I didn't get to speak to one. I think the prices misleading so you can get on the site. Never going to use them again.
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ID
#568664 Review #568664 is a subjective opinion of poster.
Location
Montgomery, Alabama
Reason of review
Not as described/ advertised

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