Bookit - We will never use Book It again
My husband and I where on vacation 9/13 to 9/21/2013 at the Barcelo Dominican Beach resort and we went thru BOOK IT, worse time ever would never recommend this place to anyone.Day of our arrival our room smelled like and out house with no air conditioning.
I complained two times before we got another room. The second room was good for 2 1/2 days, when we got back from Catalina Island we had no air conditioning again and this time I had to make three complaints. Now they moved us to our third room, this time the TV did not work the phone did not work no electricity and my husband got locked in the bathroom when he tried to come out when the doorknobs fell off and there was not toilet handle for the toilet. I think this was a really bad vacation and will never return to this resort again.
And I have complained to the resort also.I would have thought that Book It would make sure that this resort was in good condition before recommending it.